Frequently Asked Questions
Everything you need to know about your Private Paradise experience.
What is Private Paradise Co.'s shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to start your request.
What materials do you use in your collections?
Quality is our priority. We use a blend of premium organic cotton, sustainable linen, and high-grade recycled synthetics to ensure both comfort and durability in every piece.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How do I know which size to choose?
Detailed size guides are available on every product page. If you are between sizes, we generally recommend sizing up for a relaxed fit or consulting our fit experts via live chat.